Shortcut phrases not triggering

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Morenicano
Posts: 4
Joined: Fri Jun 10, 2022 6:38 pm

Shortcut phrases not triggering

Post by Morenicano » Mon Aug 19, 2024 12:15 pm

I'm currently on Enterprise v3.7 and for some reason, when I type a shortcut phrase, I no longer get the toast that shows the button that's recognized from the phrase to let me press the activation key. I've even tried changing the activation key, along with removing and reinstalling the app, but the issue is still there. Please help.

Morenicano
Posts: 4
Joined: Fri Jun 10, 2022 6:38 pm

Re: Shortcut phrases not triggering

Post by Morenicano » Fri Aug 30, 2024 5:56 pm

Ok, so I have a little more info. I'm using a Mac and connecting to a Windows PC using the Microsoft Remote Desktop app. When I type a shortcut phrase, nothing happens, but if I use the Windows virtual keyboard and type the same phrase with that, it works. I'm guessing there's something up with RDP or something, but it just recently stopped working.

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